Submit Claims Documentation


Guarantee VC Warranty Holder’s are welcome to take their vehicle to any licensed repair facility of their choice. As soon as a vehicle has been diagnosed, and before any repairs begin, our Claims Adjusters will need the Concerns, Cause and Correction emailed to CLAIMS@GUARANTEEVC.COM or submit your documents below
Is there anything else you need us to know?

Upload Documents

Max. file size: 50 MB.
A signed Work Order with Customer concerns, vehicle information, customer information, current odometer reading etc.

Max. file size: 50 MB.
The technician’s complete diagnosis detailing the cause of failure (tech notes) with fault codes, error messages etc. If leaks are a concern, photos and/or videos may be requested.

Max. file size: 50 MB.
Repair Breakdown/Estimate with parts and labour (part numbers/part prices/part warranty Information). The repair facility’s labour rate and labour time per part must be included, keeping in mind of overlapping labour time.


  1. Depending on the repair, valid Service/Maintenance receipts may be required for review (Cash payments cannot be validated) before approval.
  2. Claims that are not pre-authorized by Guarantee VC will be customer pay and not be refunded and/or paid to Repair facility
  3. Guarantee VC pays by Credit Card to the Repair Facility on Pre-Approved Claims